Problem Note 42524: Asynchronous Web services cannot be used successfully with SAS® Real-Time Decision Manager
SAS® Customer Intelligence decision campaigns cannot make use of asynchronous Web service calls. All Web service processes used in SAS Real-Time Decision Manager activities must be synchronous. The symptoms differ on different versions of SAS Customer Intelligence:
- In SAS Real-Time Decision Manager 5.3, you cannot use the Customer Intelligence plug-in for SAS® Management Console to configure an activity for an asynchronous Web service. If you attempt to do so, you get the following error during registration of the activity:
com.sas.analytics.crm.error.client.UserException: Design Server Fault at
com.sas.analytics.crm.rdm.RDMDesignTimeWS.getActivityMethods(RDMDesignTimeWS.java:321) at
com.sas.analytics.crm.cm.InboundAssets.getProcessMethodNames InboundAssets.java:
453) at sun.reflect.GeneratedMethodAccessor1782.invoke(Unknown Source)
- In SAS Real-Time Decision Manager 5.4, you can configure and place an activity for an asynchronous Web service into a decision diagram or campaign. However, its invocation triggers a SOAP fault or an error reply when the diagram or campaign is run. The nature of the error depends on how your start node is configured.
There is no workaround for this problem.
Operating System and Release Information
| SAS System | SAS Real-Time Decision Manager | Microsoft® Windows® for x64 | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 Standard Edition | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2003 for x64 | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Microsoft Windows Server 2008 for x64 | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Microsoft Windows XP Professional | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Windows Vista | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Windows Vista for x64 | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| 64-bit Enabled AIX | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| 64-bit Enabled Solaris | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
| Linux for x64 | 5.3 | 5.4_M1 | | 9.2 TS2M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2012-02-06 12:13:58 |
| Date Created: | 2011-02-25 11:26:53 |
